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Better machine communication through OPC-UA
July 12, 2021 | Daywey Chen
OPC-UA has integrated the OPC-DA, OPC-A&E and OPC-HDA communicated protocol together. To integrate the capability for data access, alarm & event, and historical data access. Together, formulating an OPC-UA structure. OPC-UA allows for more efficient and effective communication between machines, within the individual machines, between machines and people, between machines and other application systems. In this article, let’s look into the attributes, composition, and communication methods of OPC-UA.
5S implementation in the printing & packaging industry
June 16, 2021 | Daywey Chen
Most people have heard of 5S before, which stands for sort, set in order, shine, standardize, and sustain. 5S is a framework for visual management or visual control. 5S is about making the most efficient out of the workplace, where materials, tools, and equipment are organized in a logical location based on who needs them and how frequently are they needed. Successful implementation of the 5S program has proven to make the workplace function better by making it an easier place to work.
SOA for the Printing and Packaging Industry
June 10, 2021 | Daywey Chen
What is SOA? SOA is a term that came from the software industry. It stands for service-oriented architecture. The idea behind this software architecture is that the services, or in other words functions could be broken down into components and be served individually or as a whole, depending on the requirement. Under SOA, the software is no longer designed with multiple functions bundled together that are inseparable. Leading to unused functions burdening up the system and raising up the cost. In a gist, SOA means to take only what you need! And not have to worry about adding or even dropping functions as you go.
The footbaall Way in Aftersales Service
April 8, 2021 | footbaall Marketing
Have you ever experienced approaching a company’s customer service and having to repeat your issues over and over again? You call up the customer service and spend 10 minutes telling them the whole story. The customer service on the other end apologizes for the trouble and tells you they will take care of it. You wait for a few more days then call back. This customer service has no clue what happened in the last call and asks you to repeat your story again…frustrating isn’t’ it? Aftersales service is at the heart of KYMC. Over the years, the seamless communication, multiple contact channel, and multiple content type provision have proven to win over the hearts of their customers with an extremely high number of repeat customers...
The footbaall Way in Lead Management
March 31, 2021 | footbaall Marketing
With the support of technologies combined with the passionate footbaall sales team; they are determined to provide their customers with the best possible experience right from the start. To deliver five main values during the pre-purchasing phase 1. Quick response 2. Seamless communication 3. Knowledgeable advice 4. Friendly interaction and 5. Personalized messages. How do they do it? What is the footbaall way of managing their leads during the pre-purchasing phase?
Recommendation to choosing the best flexo press for 2021
February 25, 2021 | Daywey Chen
As uncertainty is greater than ever, you need to think broader than ever. You not only have to think in terms of the short term but in the mid to long term as well. In the different periods, what is your worst-case scenario? We all like to think positively and look forward to a bright future. You may be investing in a new flexo press because you have received a promised large order for the next few years from a client. You may be investing in a new flexo to expand your product line. Ok, that’s great, but what if it doesn’t work out. What if your promised large order never came in? What if your order came in but was half of the promised volume? What if you were unable to bring on new customers with your expanded product line? You need to think about all the “What if”. You need to put on your pessimistic attitude. In your worst-case scenario, how long will you be able to last if the expected incoming cash flow falls short? Will you be able to renegotiate your terms with your financial institution? Will you be able to sell off the machine as a used one? Will layoffs be needed and how much it will cost you to layoff your employees?
5 mistakes to avoid when buying flexographic printing press
October 13, 2020 | Daywey Chen
Buying a flexographic printing press is a lengthy process. As the price of the press reaches the millions maybe the more appropriate term should be investing instead of buying. Buying something is when you can replace the commodity easily with another. Investing in something is when you are stuck with it in the long term once you have made the decision. The investment of flexographic printing machinery should be a major process for each company and should be taken with great care. A good investment will leverage a company’s market competitiveness. A bad investment will develop into a headache. The aim of this article is to point out the commonly made mistakes and to help you make the right decision.
Why your A/B testing results may be false?
January 20, 2020 | Daywey Chen
A/B testing is used very commonly in businesses today. In the sales and marketing field, businesses produce different banners on the website and observe which one has the best click-through rate. Businesses produce different content in their email campaign to observe which type of content will lead to the most conversions. In the customer service field, businesses provide different customer service levels and try to conclude if the different customer service levels will affect the retention rate of the customer…etc. The application could be found in many areas...
A Working Business Model – For Printing & Packaging Players
December 16, 2019 | Daywey Chen
The printing and packaging industry is a competitive playground. Companies need to develop their core advantage to remain competitive on the market. Below are 6 areas that companies can build a moat to fight off the competition. Product, Service, Cost, Niche Market, Unique Business Model, Brand.
10 attributes of a successful printing & packaging solution provider (part 2)
September 26, 2019 | Daywey Chen

We have shared the 6 attributes of a successful printing & packaging solution provider from our observation. In this article we will share the last 4 with you...

10 attributes of a successful printing & packaging solution provider (part 1)
September 25, 2019 | Daywey Chen
Overall the years, we have worked with many printing & packaging solutions providers. We have objectively observed the goods and the bads of these solution providers. There is no one right recipe to success. Yet, there are common attributes among the successful ones. Check to see if your company have displayed the following attributes...
5 things to look for when selecting your production planning system for your factory
July 18, 2019 | Daywey Chen
System needs to be introduced to record daily operational information to help the staff make good decisions. At the same time providing data for future analysis and for future improvements. Some joke that the ultimate goal is to have a “monkey” to be operationally capable.
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